Q: Where is La Tourelle located?
A: We’re located at 1150 Danby Road in Ithaca, New York—just minutes from downtown Ithaca, Cornell University, and the Finger Lakes wine trails.

Q: What types of accommodations are available?
A: Guests can stay in our boutique inn rooms or enjoy our luxury safari-style tents at Firelight Camps. 

Q: What time is check-in and check-out?
A: Check-in begins at 4:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.

Q: Is breakfast included with my stay?
A: Breakfast is not included unless noted in your package. Guests can enjoy a continental-style breakfast each morning at an additional cost, available for both inn and glamping guests. 

Q: Is parking available at La Tourelle?
A: Yes, we offer complimentary on-site parking for all guests.

Q: Is Wi-Fi available throughout the property?
A: Yes, coplimentary Wi-Fi is available in all guest rooms and public areas.

Q: Does La Tourelle have a fitness center?
A: Yes, our small on-site gym is available to all guests and includes a variety of cardio and strength equipment.

Q: Are there hiking or walking trails on the property?
A: Yes, guests can explore scenic walking and hiking trails throughout the property. Buttermilk Falls trailhead is on our property. 

Q: Does La Tourelle host public events?
A: Yes, we offer live music nights, on-site yoga, foraging hikes, wine education courses and more. Visit our experiences page to learn more. 

Q: What treatments does August Moon Spa offer?
A: August Moon Spa offers massage, facials, body treatments, and wellness packages inspired by the Finger Lakes. We use locally sourced products and personalized techniques to help guests relax, rejuvenate, and reconnect with nature.

Q: Can I visit the spa without staying at the hotel?
A: Yes! The spa welcomes both hotel guests and day visitors. We offer discounted amenity passes for hotel guests, and all spa visits are automatically enrolled in our Passport Loyalty Program. 

Q: How do I book a spa treatment?
A: You can book online through our website, call the spa directly, or visit us in person. Advance reservations are highly recommended to secure your preferred time and service.

Q: What on-site dining options are available at La Tourelle?
A: Our Lounge offers a relaxed, inviting setting for dinner and drinks. Guests can enjoy our casual bar forward menu, along with a curated selection of cocktails, wines, and craft beverages.

Q: Is breakfast available on-site?
A: Yes, we offer a continental-style breakfast each morning for an additional cost. Breakfast is available to all guests, whether staying in our inn rooms or glamping sites. Some packages may include breakfast as part of the stay.

Q: Are private dining or catering options available for events?
A: Yes, we provide catering for weddings, private events, and group gatherings. Our team can create customized menus to suit your group’s needs, dietary preferences, and event style.

Q: Can La Tourelle host weddings and private events?
A: Yes, we offer indoor and outdoor spaces for weddings, elopements, and private celebrations. Firelight Camps also provide unique spaces for ceremonies and receptions. 

Q: Does the property provide lodging for wedding guests?
A: Yes, we offer room blocks and can customize accommodations for your wedding party and guests, including inn rooms and glamping sites. 

Q: Are catering services available on-site?
A: Yes, we can provide full catering services. Our team can create custom menus, coordinate rentals, and give recommendations for professional vendors to help keep your planning stress free. 

Q: How can I inquire about hosting a wedding or event at La Tourelle?
A: You can submit a request through our website’s event inquiry form or contact our events team directly at christina@latourelle.com. Our team will work with you to create a tailored experience.

Q: Can La Tourelle accommodate group stays?
A: Yes, we welcome groups of all sizes, whether for family reunions, corporate retreats, or social gatherings. We can arrange multiple hotel rooms or glamping sites to meet your group’s needs.

Q: Are there special packages or rates for groups?
A: Yes, we offer customized packages for groups that may include accommodations, spa services, dining, and access to our event and meeting spaces. Please contact our team to discuss your group’s specific requirements.

Q: Can La Tourelle host events for groups on-site?
A: Yes, we host weddings, receptions, corporate meetings, and private celebrations. We have a variety of menus and options to suit groups of all sizes and needs.

Q: How do I book a group stay or event?
A: You can inquire through our website’s group booking form or contact our events team directly at christina@latourelle.com. Our team will work with you to create a tailored experience for your group.

Q: What is your cancellation policy?
A: Cancellations made at least 48 hours before arrival are fully refundable. Late cancellations or no-shows may incur a fee. Certain dates or special packages may require a stricter cancellation policy or a deposit. 

Q: Is smoking allowed?
A: La Tourelle is a non-smoking property. Designated outdoor areas are available.

Q: Are pets allowed to stay with us?
A: Yes! We allow pets in all our rooms and glamping sites for an additional nightly fee of $50. 

Q: How can I contact La Tourelle directly?
A: Call us at (607)273-2734 or email info@latourelle.com. We’re happy to assist with any questions or requests.