La Tourelle Hotel Bistro & Spa
Our family has continued some long and difficult discussions over the last several days and weeks as Covid-19 spreads and our small community begins to see unprecedented closings. Please see below news for the most up to date information on hours of operation, supporting local business, effected groups, specials, and more.
Moving Forward, New York
The La Tourelle family is so impressed with the support from our local community, so proud of amazing team members stepping up to the challenge, and endlessly appreciative of each and every one of our guests and clients for choosing La Tourelle Hotel, Bistro, & Spa. Thank you, from the bottom of our hearts, thank you for being apart of our family.
And on to the latest developments at La Tourelle:
It is with a heavy heart that we bid farewell to John Thomas Steakhouse. Our business partner of many years, Mike Kelly, has chosen not to re-open the doors to this beloved restaurant. We were honored to have such a wonderful steakhouse right outside our front door and we also look forward to the next chapter for our little farmhouse. John Thomas is selling much of their meat and wine inventory to the public, if you are interested please visit johnthomassteakhouse.net/.
We are both surprised and delighted with two successful weekends of re-opening at August Moon Spa. Our team has gone above and beyond to provide safety, relaxation, and peace of mind in this current setting through increased sanitation protocols, increased time between appointments, health screenings for staff and clients, HEPA air filters in treatment rooms, and of course...personal hygiene, masks, and face shields. It is in this light that we will be expanding the number of days and hours that we are offering begin July 10th. Don't forget to Request An Appointment if you are ready for a massage! And stay tuned to augustmoonspa.com or email email@example.com with any questions or concerns.
And last but not least, The Bistro at La Tourelle. We are continuing to offer 50% capacity indoors, socially distanced outdoor dining on the terrace, room service, and to-go orders. Due to an increase in demand we have re-opened The Bistro 7 days a week! Monday through Friday we will serve breakfast 8am - 11am. Saturday and Sunday we will serve brunch 8am - 12pm. We highly recommend making a reservation by calling us directly or visiting The Bistro page directly.
As always....travel safe, be well, love your loved ones, and we look forward to seeing you again soon.
We're All In This Together
The La Tourelle family is honored and incredibly thankful to all of our guests, clients, team members and local citizens for their support and patronage through this most challenging of circumstances. From Scott, Kash, Phoenix, Jessica, Moorea, and Cameron...Thank you for choosing our family business.
On to the news: We have continued our phased reopening strategies here at La Tourelle with wonderful outcomes. Our team members are working together to provide a safe and relaxing environment through expanding our offerings and utilizing PPE throughout our businesses. We believe strongly that as a community we can overcome this challenge. And we ask that our guests, clients, and team members continue to work together in observance of the state and local mandates so everyone can escape to La Tourelle with peace of mind.
The August Moon Spa had a successful and very busy re-opening weekend! We will continue to offer massage in our converted hotel rooms AND starting on Friday July 10th we will also be opening 3 treatment rooms in the physical spa! Guests and clients will now be able to have a massage in their own hotel room, in hotel room we've converted into a spa room, or in the spa itself! Just a reminder, we are still asking everyone to Request An Appointment via augustmoonspa.com at this time. You can always email us for the most up-to-date information as well!
The Bistro at La Tourelle will be open 7 days a week starting Monday June 29th! We will be serving breakfast Monday - Friday 8am until 11am and Brunch Saturday - Sunday 8am until 12pm. That's right...book your Bed and Breakfast special any day and we'll package our full American style breakfast for each guest in your reservation! I can almost smell the Oatmeal Encrusted French Toast now!
As always....travel safe, be well, love your loved ones, and we look forward to seeing you again soon
Who Needs a Massage? Me Too!!
La Tourelle is excited to announce that we are now accepting appointment requests for Classic Services at August Moon Spa beginning THIS Friday the 19th of June. We have converted a select few hotel rooms into massage rooms to maintain the safest environment so each client will have there own private changing room and massage room. Staying the night? You can get a massage in your own room too!
Spots are filling up quick so click this Request an Appointment link to get yours!
At August Moon Spa we believe that peace of mind and relaxation of the body are essential services. We are proud to offer these services with the upmost respect to current mandates and consideration to both our employees and our clients. In that light, we are taking extra pecautions including but not limited to: in-hotel room massages, installing HEPA air filters in each room, increasing time between appointments to fully sanitize the room, performing health checks on both employees and clients, requiring face masks, and retraining our staff on best practices for sanitizing.
It is our goal to continue to provide the excellent service with a renewed focus on your well being. If you are as excited as we are, request your appointment here. If you have any questions, drop us an email and we'll get right back to you!
Is It Phase 3 YET?! What about August Moon Spa!?
We know, we know! The August Moon Spa and The Bistro are soooo ready to open! Our team has devoted countless hours to increasing our cleaning protocols and creating new procedures to ensure the health and safety of our staff, guests, and clients. Both of these wonderful amenities are listed in Phase 3, which is slated for re-opening on Friday June 12th and here is the best info we have as of today, June 11th:
The Bistro at La Tourelle - We have been happily offering outdoor dining, take-out, and room service in recent weeks and are very excited to offer indoor dining for breakfast and lunch VERY SOON! New York State has issued detailed guidance on re-opening restaurants. Our team will continue to provide the highest level of safety within these standards including masks, gloves, increased hygiene and social distancing for indoor and outdoor dining Friday - Monday 8am-1pm.
August Moon Spa - And now....what we've all been waiting for....massage! How have we survived 3 whole months without August Moon Spa?! We're honestly not sure, but we are SO proud of our spa team for helping us delevelop and implement the standards and protocols. These efforts will ensure the we meet and exceed health and safety guidelines and to provide peace of mind and body on your next visit.
August Moon Spa is planning to re-open to hotel guests on Friday August 19th for classic services in your hotel room or in one of three hotel rooms we have designated for massage only. Enjoying your massage in one of our hotel room offers youo the privacy of your own changing room and peace of mind that the room is diligently prepared and sanitized just for them! To make your appointment please call our hotel front desk or email our Spa. Days and times are limited, grab your spot today to start your rejuvenation!
Bistro Dining and August Moon Spa
As the world, country, state, and region continue their return to normalcy, La Tourelle is doing everything within our power to expand, adapt, and re-open your favorite amenities with the guidance of our State and County.
The Bistro at La Tourelle is proud to continue to offer limited services during this ever-changing world health situation. Currently, we are open Friday - Monday for Breakfast and Lunch from 8am - 1pm for take-out, room service, and outdoor dining on the Bistro Terrace. La Tourelle has always provided top notch health and safety for all of our hotel guests and local residents. We have stepped up our game above and beyond the New York State guidelines to provide additional safety measures including a pre-order station, social distancing, hygiene stations, and directed foot traffic. In addition, all kitchen and service staff are required to wear masks and gloves while preparing and serving your delicious breakfast and lunch items.
Dine outside, order to-go, or enjoy the luxury of room service delivered to your door with complete peace of mind knowing that we think of all of our guests and patrons as family.
August Moon Spa is eagerly awaiting detailed guidance on re-opening and it is our hope that Spa's will be permitted to open under NY Phase III in the coming weeks. Our family and staff have been hard at work creating new protocols to further increase our sanitizing practices, taking steps to ensure the safety of our clients and employees, increasing time between appointments, and giving special attention to every detail so your next massage is as peaceful and rejuvenating as you've come to expect from La Tourelle and August Moon Spa.
As always....travel safe, be well, love your loved ones, and we look forward to seeing you again soon!
La Tourelle Misses You!
La Tourelle is a family or kin, friends, team members, and guests....and our family is excited to see your family back to Ithaca! Memorial Day weekend was a lovely experience to see folks at La Tourelle, masks and sanitizer in hand, making the most of a long weekend in this very unique state of the world. It brings joy to all of our hearts that our guests are supporting local by visiting us, doing curbside pickup at wineries and restaurants, and experience the vast outdoor experiences Ithaca and the Finger Lakes have to offer.
At La Tourelle, we have always held the highest standards for safety and cleanliness. In response to Covid-19 we have tripled our efforts and adapted to the current situation by going above and beyond the recommended protocols. Our kin, friends, team, and guests mean the world to us, in consideration and appreciation for all of you we have:
*Installed a touch-free coffee station in the lobby
*Installed a touch-free water dispenser in the lobby
*Installed touch-free ice machine
*Ensured that a room is vacant for as long as possible between guests
*Increased the time a housekeeper spends cleaning and sanitizing each room
*Sanitized all public area touch points throughout each day and night
*Stationed hand sanitizer dispensers in all public areas including several in our lobby and in every hallway corridor
*Required housekeepers are wearing gloves and masks whenever entering a room whether or not a guest is present
*Built and installed clear shielding at our front desk and bistro service station
*Established a pre-order station for The Bistro in addition to providing new laminated Bistro menus in every room for Take-Out and Room Service orders.
Nothing is more important to us than the guest experience - we know cleanliness and attention to detail are of the upmost importance to you. We will continue to do the best we can every day to continue to adapt, improve, and provide a relaxing and rejuvenating experience while staying at La Tourelle.
Until we meet again....travel safe, be well, love your loved ones, and we look forward to your next opportunity to visit!
The Bistro Returns...Grab N Go, Take Out, & Room Service!
The light at the end of the tunnel is growing brighter as we approach a phased end to NY On Pause and we are excited to announce that we will be re-opening our Bistro services in the form of Grab N Go, Take-Out, and Room Service!
Chef Anne has developed two new menus for Grab N Go which is available everyday starting immediately! Our Take-Out and Room Service which will be available starting Friday May 22nd for Breakfast and Lunch Friday-Monday 8am-1pm. We will expand these offerings in the comings weeks!
While our dining room remains closed, our guests are welcome to enjoy their meals on our terraces, gazebos, balcony's and rooms! Enjoy the fresh air of a New York summer, grab a blanket and have a picnic on our expansive and well-manicured lawns or pack a bag and hike to Upper Buttermilk for lunch at the picnic tables next to the waterfall.
Online Booking Now Available
La Tourelle is happy to report that we have re-opened online booking! Our team has been working diligently to deep clean and sanitize every room as well as develop and train our staff on new protocols to increase guest safety and peace of mind. If you've been itching to get out of the house we have the perfect place to land...with 70 acres of open lawns, gazebos, ponds, and hiking trails leading to Buttermilk Falls State Park, there is no better place to visit in Central New York.
The Bistro is resetting tables to ensure social distancing, developing a new Bistro Room Service Menu, and creating a Grab N Go breakfast area that will be available at the lobby bar!
August Moon Spa is eager to re-open and awaits guidance from New York on protocols, we promise...we want to open the spa as much as you want to visit!
John Thomas Steakhouse remains closed. We look forward to providing top-notch dining services as soon as they are able!
Our guests and staff are like family at La Tourelle. If there is anything we can do to accomodate, clarify, or make available for you...just ask!
Be well, stay healthy, love your loved ones...and we look forward to seeing you all soon!
NY On Pause Continues
April 20th 2020 - 4:19PM
It's been a long few weeks and we hope that everyone is healthy and delving into projects, family life, and enjoying some fresh air and sunshine.
New York State has extended its non-essential business closures in an effort to slow the spread and keep us all healthy.
La Tourelle remains on the essential businesses list. Our hotel reservation desk is open 9-5pm daily or email us and we'll get back to you as soon as we can.
We have ramped up our cleaning and disinfecting efforts including but not limited too ensuring each room is vacant for atleast 36 hours before renting to a new guest, ensuring only the best products are used, and we've ordered touch-free hand sanitizing station to install around the hotel for everyones peace of mind.
Are you going a little stir crazy and just want to get away for the night? Give us a call for a last minute special rate.
Working from home....or trying to work from home but can't quite finish that project? Our property is peaceful and inspiring, call for our day rate and wrap up that project up in a spacious king room and still make it home for dinner with the family!
Thank you for reading, be well, stay healthy, and love your loved ones. We will see you again soon!
15% off Gift Certificates
First and foremost, we hope that all of you and your families are safe and healthy and making the most of the challenging circumstances. We understand that many are unable or unwilling to travel right now and please know that we respect the decision to adhere to social distancing for the benefit of the whole world.
La Tourelle is still open and we are only accepting new reservations by call-in only under management discretion. This is to enable us to keep an empty room between you and the next guest, each room is aired out for 24 hours after occupancy, cleaned, and then sanitized with the highest standards. We believe this is the best way to offer respite to those able to take a night away while ensuring the health and safety of our guests and staff.
If you cannot or choose not to travel right now, please consider giving us a call and purchasing a Gift Certificate at 15% off! This will be available throughout the month of April and Gift Certificates are valid for 5 years from the purchase date.
Our Bistro and August Moon Spa remain closed at the agreeable direction of our state government.
Be well, stay healthy, and love on your loved ones. We look forward to seeing all of you soon!
March 23rd, 2020 - 6:36pm
Good Evening from La Tourelle,
We hope everyone is healthy and making the best of a challenging situation! La Tourelle is continuing to strive forward and ensure that we are available for our guests whether it be for a new reservation call or an upcoming stay already on the books. Our reception desk is available 8am-8pm, 7 days a week, and our housekeeping team is doubling their efforts to ensure your stay is safe and comfortable. We are also continuing to renovate our Banquet Hall - and folks - it's going to be something quite special. Please keep tuned on our social media pages for updates and photos on that process. For the moment, our hotel is quiet but in good spirits, our family is healthy and making the most of it, and we were blessed with some wonderful snowman-making-snow today!
Don't forget, 15% off all gift certificates purchased before April 20th. These are good for up to 5 years from the date of purchase!
From our family to yours, be well, be kind, and we looking forward to speaking with and seeing you all soon!
Essential Businesses in New York State
March 21, 2020 - 9:46am
Good Morning from La Tourelle,
We are excited to note that hotels and accomodations have been added to the list of essential businesses in New York State. You can view the Empire State Development post on Executive Order 202.6 here.
What this means for La Tourelle: While we are grateful for the opportunity that NYS is providing businesses we are proceeding with the plan we posted yesterday - all online reservations will be closed but we are honoring existing reservations and offering case by case exceptions for new reservations by direct call-in only. Our reception desk will be available from 8am-8pm everyday or you can email us at firstname.lastname@example.org.
We are proceeding with this for two reasons: One, we acknowledge and recognize that La Tourelle is a place of respite for many of our guests. And two, this will allow us to engage each guest in the most up-to-date news and availability and this will allow us to maintain above and beyond social distancing protocol and enhanced cleaning measures.
From all of us at La Tourelle, stay healthy, be kind, and we will see you soon!
Call to Reserve
March 20, 2020 - 7:34am
Good Morning Everyone! We hope everyone is happy, healthy, and spending lots of time with their loved ones whether in person or video chatting across state lines. In an effort to ensure the most up to date availability, La Tourelle has decided to be proactive and temporarily closed our online reservation systems in order to provide the most current information on our available amenities as the world develops. This restriction is only in effect until Sunday April 19th, 2020. If you are healthy and comfortable and looking to travel for work or pleasure during this time, please call us directly for availability. If you are making your late spring and summer travel plans you can book through any avenue you prefer, but we'd still love to talk to you if you want to call us directly! Our reception desk is available from 8am-8pm, everyday.
Thank you everyone for staying tuned, supporting our and your local communities, and being a part of the La Tourelle family!
Hours of Operation
March 18th 2020 - 2:11pm
La Tourelle Hotel, Spa, & Bistro remains open for business with limited hours
In order to continue to provide top-notch service and respite for those who choose to travel we will remain available with limited hours while simultaneously increasing our health and safety protocol to exceed the standards set forth by local and national agencies.
As of March 18th 2020:
La Tourelle Reception is open 8am - 8pm daily. Guests checking in or out may dial 0 from any hotel phone for our on-site staff assistance. Online reservations will continue to reflect current availability.
August Moon Spa is open 11am - 6pm daily. We have increased time between appointments to sanitize rooms before and after services, close our Sauna and Steam rooms, and limited the occupancy in our Tranquility Rooms.
The Bistro at La Tourelle is closed for sit-down dining but room service for breakfast remains available everyday 730am-11am. Advanced order is available at our reception desk.
We thank all of our guests, friends, and family for understanding and supporting us through this difficult time and we will continue to update as the situation evolves.
Spring and Staycation Specials
March 18th 2020 - 1:54PM
In uncertain times La Tourelle is proud to be in a supportive community and to offer respite for those who need a break. In that light we have created a couple of Specials available today through April 26th, 2020. Check out our Staycation Special for Tompkins and surrounding county residents. Our Early Spring Special for all the weekenders out there.
Supporting Local Community
March 17th 2020
Our family believes that supporting your community is an essential life practice. So, whether you are from Ithaca, your kiddos attended school here, you attended school here, or you just love to visit this Gorges region of the country, we encourage our guests to reach out to your favorite restaurants, wineries, and other tourism focused businesses to purchase gift certificates online or over the phone. This small effort could make the difference for your favorite spot and the local staff that they employ.
La Tourelle and August Moon Spa are offering 15% off any gift certificate purchased on or after March 18th until the restrictions have been lifted. Please consider us amongst your other favorite local eateries and wineries as we weather this storm together.
Thank you, be well, and we all look forward to hosting you again soon!