La Tourelle Hotel Bistro & Spa
Our family has continued some long and difficult discussions over the last several days and weeks as Covid-19 spreads and our small community begins to see unprecedented closings. Please see below news for the most up to date information on hours of operation, supporting local business, effected groups, specials, and more.
March 23rd, 2020 - 6:36pm
Good Evening from La Tourelle,
We hope everyone is healthy and making the best of a challenging situation! La Tourelle is continuing to strive forward and ensure that we are available for our guests whether it be for a new reservation call or an upcoming stay already on the books. Our reception desk is available 8am-8pm, 7 days a week, and our housekeeping team is doubling their efforts to ensure your stay is safe and comfortable. We are also continuing to renovate our Banquet Hall - and folks - it's going to be something quite special. Please keep tuned on our social media pages for updates and photos on that process. For the moment, our hotel is quiet but in good spirits, our family is healthy and making the most of it, and we were blessed with some wonderful snowman-making-snow today!
Don't forget, 15% off all gift certificates purchased before April 20th. These are good for up to 5 years from the date of purchase!
From our family to yours, be well, be kind, and we looking forward to speaking with and seeing you all soon!
Essential Businesses in New York State
March 21, 2020 - 9:46am
Good Morning from La Tourelle,
We are excited to note that hotels and accomodations have been added to the list of essential businesses in New York State. You can view the Empire State Development post on Executive Order 202.6 here.
What this means for La Tourelle: While we are grateful for the opportunity that NYS is providing businesses we are proceeding with the plan we posted yesterday - all online reservations will be closed but we are honoring existing reservations and offering case by case exceptions for new reservations by direct call-in only. Our reception desk will be available from 8am-8pm everyday or you can email us at [email protected].
We are proceeding with this for two reasons: One, we acknowledge and recognize that La Tourelle is a place of respite for many of our guests. And two, this will allow us to engage each guest in the most up-to-date news and availability and this will allow us to maintain above and beyond social distancing protocol and enhanced cleaning measures.
From all of us at La Tourelle, stay healthy, be kind, and we will see you soon!
Call to Reserve
March 20, 2020 - 7:34am
Good Morning Everyone! We hope everyone is happy, healthy, and spending lots of time with their loved ones whether in person or video chatting across state lines. In an effort to ensure the most up to date availability, La Tourelle has decided to be proactive and temporarily closed our online reservation systems in order to provide the most current information on our available amenities as the world develops. This restriction is only in effect until Sunday April 19th, 2020. If you are healthy and comfortable and looking to travel for work or pleasure during this time, please call us directly for availability. If you are making your late spring and summer travel plans you can book through any avenue you prefer, but we'd still love to talk to you if you want to call us directly! Our reception desk is available from 8am-8pm, everyday.
Thank you everyone for staying tuned, supporting our and your local communities, and being a part of the La Tourelle family!
Hours of Operation
March 18th 2020 - 2:11pm
La Tourelle Hotel, Spa, & Bistro remains open for business with limited hours
In order to continue to provide top-notch service and respite for those who choose to travel we will remain available with limited hours while simultaneously increasing our health and safety protocol to exceed the standards set forth by local and national agencies.
As of March 18th 2020:
La Tourelle Reception is open 8am - 8pm daily. Guests checking in or out may dial 0 from any hotel phone for our on-site staff assistance. Online reservations will continue to reflect current availability.
August Moon Spa is open 11am - 6pm daily. We have increased time between appointments to sanitize rooms before and after services, close our Sauna and Steam rooms, and limited the occupancy in our Tranquility Rooms.
The Bistro at La Tourelle is closed for sit-down dining but room service for breakfast remains available everyday 730am-11am. Advanced order is available at our reception desk.
We thank all of our guests, friends, and family for understanding and supporting us through this difficult time and we will continue to update as the situation evolves.
Spring and Staycation Specials
March 18th 2020 - 1:54PM
In uncertain times La Tourelle is proud to be in a supportive community and to offer respite for those who need a break. In that light we have created a couple of Specials available today through April 26th, 2020. Check out our Staycation Special for Tompkins and surrounding county residents. Our Early Spring Special for all the weekenders out there.
Supporting Local Community
March 17th 2020
Our family believes that supporting your community is an essential life practice. So, whether you are from Ithaca, your kiddos attended school here, you attended school here, or you just love to visit this Gorges region of the country, we encourage our guests to reach out to your favorite restaurants, wineries, and other tourism focused businesses to purchase gift certificates online or over the phone. This small effort could make the difference for your favorite spot and the local staff that they employ.
La Tourelle and August Moon Spa are offering 15% off any gift certificate purchased on or after March 18th until the restrictions have been lifted. Please consider us amongst your other favorite local eateries and wineries as we weather this storm together.
Thank you, be well, and we all look forward to hosting you again soon!